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| Characteristics of franchise operations |
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This site provides New zealand Franchising Information
on this powerful distribution method
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Characteristics of franchise operations
- The business format is comprehensive and complete. The system and business method must be capable of being passed on, otherwise the franchisee cannot be taught how to use them.
- Established and proven, pilot operation. The franchised business must be thoroughly tested and proven in practice to be successful. This is usually achieved through the use of a pilot operation. Until the Franchisor has tested his ideas in the market place and proves that they work he has nothing to sell.
- An Operations Manual containing a detailed written explanation of the Franchisor's systems and the way the franchise is operated. It is essentially a blue print of the Franchisor's business success.
- A Franchise agreement which sets out the contractual position between the Franchisor and franchisee.
- Payment by the franchisee of ongoing royalty / management fees to the Franchisor.
- Brochures telling of estimated profits and success stories which cannot be substantiated.
- The Franchisor offers immediate help and assistance to the franchisee
- Payment of an initial fee to purchase the franchise.
- The Franchisor provides continuing support and guidance to the franchisee.
- Payment by the Franchisee of ongoing fees.
- The franchise should have some unique selling points eg, branding, the method / system of operation.
- The costs and returns must be worthwhile for the Franchisor and all the franchisees who operate within the franchise system.
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